Pengaruh Stres Kerja dan Konflik Kerja Terhadap Kinerja Kurir Pada PT Garuda Express Nusantara (J&T Express) Kota Pekanbaru

Arestina Delima Rajagukguk, Dodi Agusra, Kiki Joesyiana

Abstract


The purpose of this research was to determine the influence of work stress and work conflict on employee performance at PT. Garuda Express Nusantara Pekanbaru City. This research was conducted on December 2021 until June 2022 at PT Garuda Express Nusantara (J&T Express) Pekanbaru City located at Harapan Raya Street Pekanbaru City, Riau Province. The target of this research was the employee working at PT Garuda Express Nusantara Pekanbaru City. The research population were 91 employees. The samples selected were 91 employees obtained from Saturated Sampling Technique where all populations are made as samples. The data were gained through questionnaire distribution. The analysis method used was multiple linear regression analysis by using Statistics Product Service and Solution (SPSS) Program Version 20.0. Based on the hypothesis and research result, it could be concluded that work stress and work conflict have significant influence on sprinter employee performance at PT Garuda Express Nusantara Pekanbaru City which means that the higher work stress and work conflict then the lower employee performance and likewise. Work stress and work performance gave contribution 43.3% on employee performance while the rest 56,7% were influenced by other factors..

 

 


Keywords


Work Stress; Work Conflict; Employee Performance

Full Text:

PDF

References


Afandi P., (2018). Manajemen Sumber Daya Manusia (Teori, Konsep, dan Indikator)., Zanafa Publishing., Riau.

Bohlander, George, and Snell., (2010). Principles of Human Resource, Management, 15th ed, Mason, OH: South Western., Cengange Learning.

Eko Widodo,Suparno (2015). Manajemen Pengembangan Sumber Daya Manusia”.Yogyakarta: Pustaka Pelajar

Fitriana, Yudha Rahayu., (2013). Persepsi Insentif Dengan Konflik Kerja Karyawan Perusahaan Roti Salwa.,Trenggalek.

Indriyatni, Lies., (2010). Pengaruh Konflik Terhadap Kinerja Organisasi/Perusahaan., Fokus Ekonomi., Semarang.

Ivanko, Hamali. (2018). Pemahaman Manajemen Sumber Daya Manusia., CAPS (Center for Academic Publishing Service)., Yogyakarta.

Hasibuan, Malayu S. P., (2012). Manajemen Dasar, Pengertian dan Masalah., Bumi Aksara., Jakarta.

Rivai Dan Ella Sagala, (2013). Manajemen Sumber Daya Manusia Untuk Perusahaan, Rajawali Pers, Jakarta.

Roboth, Jane Y. (2015). Analisis Work Family Conflict, Stres Kerja dan Kinerja Wanita Berperan Ganda pada Yayasan Compassion East Indonesia. Jurnal Riset Bisnis dan Manajemen. Vol. 3, No.1

Sedarmayanti., (2015). Manajemen Sumber Daya Manusia., Refikaditama., Bandung.

Sule, Erni Tisnawati dan Sifullah, Kurniawan., (2019). Pengantar Manajemen., Edisi Revisi, Cetak Ke-12., Kencana., Jakarta.

Wibowo., (2014). Manajemen Kinerja., Edisi Revisi Ke-4., Raja Grafindo Persada., Jakarta.

Wirawan, (2012). Evaluasi Kinerja Sumber Daya Manusia. Jakarta: Salemba Empat.

Zainal, Veithzal Rivai;Ramly Mansyur;Mutis Thoby dan Arafah Willy., (2014). Kepemimpinan dan Perilaku Organisasi., Edisi Keempat Cetakan Keduabelas., Raja Grafindo Persada., Jakarta.




DOI: https://doi.org/10.52364/synergy.v4i1.40

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.